Pros
Decent pay, catered meals. The very few people that had yet to drink the Kool-Aid were nice.
Cons
Upholds industry reputation for being a sweatshop. MICROMANAGING!! Mandatory Saturday's!! Lack of training! Mgmt was inconsistent across the floor. Some had enough free time to read Skypes, emails, and time restroom visits. Would lie about rules that did not exist (i.e. "a minimum of 5 loans must be worked per day when using the calendar system.") Competitive instead of team-oriented. The builder was breathing down on LO's and operations to meet unnecessary goals and expectations (i.e. loan is closing in 9 months but it has to be "approved pending the appraisal" ASAP). Borrowers were difficult because the process was so frustrating for them. Processors were at the bottom of the totem pole, and weren't allowed direct communication with certain underwriters. We received companywide, passive-aggressive emails with photos of bad parking jobs, and messy bathroom reports. Attended a meeting where they scolded all females because a used tampon was left on a toilet seat. Serious gossip problem perpetuated by managers (unable to trust the person sitting next to you isn't spying on you). Thankless job with little to no advancement opportunities.