The least rewarding job I've ever had. - Prestige Consultant Ulta Beauty Employee Review

3.0
8 Aug 2011
Recommend
CEO approval
Business outlook

Pros

- Decent discount (25%) - Lots of gratis for prestige - Good relationships with customers - Received a raise for good review - Hinting at a promotion to Prestige Manager (Who knows, though!) - Sales aren't based on commission, so my team doesn't have to fight over the "good" shifts

Cons

- Severely understaffed in prestige and cashiers - We are a "lower" store so we get less hours, at one point I was getting NINE HOURS A WEEK! - Management treats our keyholder like a slave. She only closes, and almost always 5 nights a row (Wed-Sun!) - Being a lower store, we don't get full lines (ex. Benefit, Studio Gear, Iman) or much support from vendors. - It takes us months to get new testers of anything. - No recognition of any kind of job well done from management (except keyholder) - Keyholder is the only manager that has any relationships with our customers, also is the only manager to come out of the office for more than 5 minutes at a time - I get blamed for any fragrance theft, even if it shows I was in the middle of a makeover during that time!

Explore other reviews about Ulta Beauty

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are generous

Cons

Zero work life balance. Store hours consistently being cut. They like the motto, “do more with less”.

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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