At the of day no matter how well you do you feel defeated,nothing is ever good enough - Manager Ulta Beauty Employee Review

2.0
6 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Grats,discounts,meeting a lot of great vendors, fast paced , never bored

Cons

Expected to give exceptional customer service with no payroll, the hours given are riidiculous.we wait on thousands of customers but if one negative comment happens that is all that matters. Corporate has no respect for the retail employees it is as if we were enemies. Given a ridiculous amount of tasks on top of trying to help customers that need bottle fed. Corporate mistakes always are swept under the rug but when the stores make a error they are quick to point the finger and blame. Weekly we are given retail goals,ad sets,section changes for new product, out of stocks,cleaning including bathrooms,truck which consists thousands of items restocking,changing lightbulbs and floor cleaning only to be told cut hours and take care of the customers.

Explore other reviews about Ulta Beauty

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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