If only Corp knew the TRUTH! - Anonymous employee Ulta Beauty Employee Review

3.0
22 June 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, discounts, continued education, working with some of the best people in AL, Great Customers , 401k , great company on corporate level, paid vacation, sick days, personal days, time off for death in family, and knowing they will be around for the long haul.

Cons

Corporate is out of reach for employees that started working here because they believed in the company and what they thought it stood for. If we really had the all mighty open door policy then employees wouldn't feel so abused after telling in house management or even better the DM about a problem. The downside to this company is that they spent so much time and money on a rule book that is worthless unless a manager needs it to use against you to cover her tracks. I work in a store that was opened without even 1 person who came from already working with the company. We all know this was a Huge mistake! Well I'm sure corporate doesn't because from what we see everyday we are pretty sure lazy, rule breaking, unprofessional, unruly, and unmanageable employees are to blame for low #s or customer complaints! Funny how all we see is management sitting in the office, huddled around the store, or anywhere else they can find to talk about employees like we are still in middle school and they are the perfect elite bullies! Its very sad when you see a store that could make Ulta's top 10 without a doubt being put down / kept down by a ever changing management team that is unqualified for a snow cone stand much less a company that is on the top list in USA for up and coming companies. Mobile AL isn't the Ulta it could be. I love this company but HATE this location! But don't be fooled by smoke and mirrors! I know what your thinking .... We have tried calling the DM, employee hotline, even our DM's boss the HR manager for our district and I could still PROMISE you that Corporate has not one clue that anything is wrong down here in AL .... if anything .... they think they have an Amazing management team that has it horrible because they have a worthless, uneducated, and blah blah blah staff.

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5.0
24 June 2026
Recommend
CEO approval
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Pros

Work within the hours I need. It’s a good working atmosphere working with products I love.

Cons

Corporate doesn’t communicate thoroughly with each store. (Specifically on some experiences at events at certain stores)

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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