Unfair Buisness - Anonymous employee Ulta Beauty Employee Review

1.0
21 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are probably the best reason to work for Ulta if you are into certain products that Ulta carries..

Cons

Management doesn't treat all employees equal, nor do they follow the rules that are implied to their employees, when there is a concern that you have with a manager it never seems to get resolved and when you call a district manager, you are lucky to get a call back.... Managers are never consistent in their own jobs and with employees, we basically become slaves right before a walk through because management never wants to reveal how they been actually running the store, If you are trying to look for employment with ulta and think this job is a resource of paying all your bills, Its not a job for you. Hours are given to you in the amount of sales that the store makes, and the hours you do get are very minimum, for example if you have a car payment this job will not help you, you are lucky to even get 15 hours a week...and it don't matter what department you are in and how much experience you have everyone makes the same amount which is minimum wage... another thing is, do not expect or count on hours given to you on your schedule because most often times management sends you home early, and if you are a closing associate management always likes to leave early for there own personal pleasures and are not considering the stores needs of maintenance and employees concerns of getting all there hours..Couple of times an associate would come into work and before they could even clock in they were told that their shift was cut, The lack of managements concerns in pre warning their employees of hours being cut or even a phone call to let you know that your shift has been cut is so unpredictable. I was surprised when an associate had mentioned that management forgot to call to let the employee know that her shift was cut.. Maybe employees should start calling in to work to make sure they are still scheduled for their shift so that they are not wasting their gas and time... Don't believe in open door policy nor believe when any manager says to go to them about any concerns or any conflict issues with another manager because it is never confidential as they say it is,

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17 May 2026
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CEO approval
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Pros

Fun place to work, fast pace and always newness

Cons

Very demanding of all levels of management

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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