2.0
11 July 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Very international, strong franchises in home markets with many long standing and loyal customers. People there are generally nice, and work hard, which often makes up for lack of some capabilities. People are very diverse, with lots of nationalities coming from all the legacy organisations.
Cons
Very complex, federated organisation with hierarchical, almost paternalistic management style. Confused international strategy beyond home markets. Lack of investment over time means many products are not market leaders; customer loyalty may be declining in some areas.