Wholly Owned Subsidiaries/Globalization/ New World Order - Gate Agent Unifi Employee Review

1.0
12 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Flight benefits(not priority) If you are retired or well off this will work for you until the reality of what your colleagues that are (Mainline are getting in salary and compensation)

Cons

Senior Management absolutely and categorically do not care about your Delta Mainline/DGS comparison complaints. DGS is set up to hire and train 18-mid 20 year old ready reserve and limited part-time inexperienced individuals. Research shows that this demographic group are corporately ignorant because of inexperience and do not group think, which is leveraged against them at DGS paying low hourly rates, limited time off, no profit sharing, low standby priority, parallel seniority schemes that don't cross to mainline., While yet performing at the same level of professionalism and required training as Delta Mainline employees. YOU WILL WORK FOR LESS PAY AND BENEFITS and the revenue that your station generates from your labor and efforts will go into the DAL coffers THAT WILL BE DISTRIBUTED IN THE FORM OF ANNUAL PROFIT SHARING TO MAINLINE EMPLOYEES AT A RATE OF 10 TO 20% OF THEIR BASE SALARY DEPENDENT OF ANNUAL DELTA PROFITS!!!! Delta customer service also receive customer survey bonuses that are loaded onto a Delta Visa credit card.

Explore other reviews about Unifi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding system Consistent Expectations Supportive Management Great Flight Benefits

Cons

Difficult add on system for flight benefits and dependents Poor tracking technology for wheel chair trips, in-effective data.

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Unifi Response
4w
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
3w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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