Toxic environment w zero structure - Wheelchair Agent Unifi Employee Review

2.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The job in working with airplanes is great. Working with toxic people. Not so much.

Cons

You have to fit a certain look and culture to work here. Non USA citizens welcome. Are you a USA citizen born and raised? You won’t fit in. Are you Hispanic? Your ok. Are you from an island? You’re ok. Are you anything else well your not ok. There extremely large turn over. they even hire people who are very sick should scream red flag. They lost 8 people in a week. Camaraderie doesn’t exist. Back stabbing does. It’s like working in a middle school even if you keep to yourself. Make a mistake because you’re new. You won’t hear about it. You won’t be told. They just talk about how dumb you are behind yous back. Training? What training? This is a figure it out on your own read the book kind of place. They have removed decent fight Bennifits so it’s very difficult to board a plane. You have to ride stand by and you’re the last person to be excepted. So if you’re going to be able to travel think again. Also forget about anyone working for you. Everyone here can’t stand anyone else. They pretend but that’s about it unless your from there country. Unifi hires illegals. They have a new round of hires this month. Maybe one will stay.

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Unifi Response
1y
Thank you for sharing. Your feedback helps us to continue improving the Unifi employee experience. Again, thanks.

Explore other reviews about Unifi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding system Consistent Expectations Supportive Management Great Flight Benefits

Cons

Difficult add on system for flight benefits and dependents Poor tracking technology for wheel chair trips, in-effective data.

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Unifi Response
3w
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
1w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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