Worst Tech Ever - Financial Analyst Union Bank Employee Review

2.0
16 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Nothing out of the ordinary.

Cons

Horrible IT. I've worked at three different banks, and Union is by far the worst. Systems go down without warning, IT order applications are the most antiquated and inefficient I've ever seen. The HelpDesk is completely useless 9 times out of ten. Indian outsourced and mostly new, untrained workers. It takes at least a month for a new employee to get system access, and even routine access requests can take weeks. Employees learn that the only way to get IT help of any kind is by randomly calling people, trying to get someone to help.

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Union Bank Response
6y
Thank you for your candor. Investing in our technological infrastructure is one of our main priorities as part of our transformation efforts. We encourage to learn more about upcoming enhancements on Bridge!

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5.0
24 July 2025
Recommend
CEO approval
Business outlook

Pros

Was great benefits and bonuses

Cons

Got laid off since we were bought out

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