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Uniphore Software Systems

Engaged employer

A Lunatic Asylum - Manager Uniphore Software Systems Employee Review

1.0
11 July 2025
Recommend
CEO approval
Business outlook

Pros

Umesh works incredibly hard every day, travelling the world and telling people how amazing he is. Product leadership is so strong nobody can remember the CPOs name and the resulting roadmap looks like a mobius strip except changing direction every 6 months. This is great synergy because nobody then notices that Development are completely unable to deliver anything.

Cons

Uniphore have been around for 17 years and you would expect them to be a mature organization, primed and ready to take the big leap into the next phase of their journey. Unfortunately you'd be wrong and find that they have the organizational maturity of a Labrador puppy. Service Delivery has some excellent people, fewer and fewer lately because they keep asking awkward questions like "why does the whole platform go down twice a week and nobody do anything to stop it" and then vanishing.

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Uniphore Software Systems Response
10mo
Thank you for taking the time to share your perspective. We’re sorry to hear that your experience at Uniphore was disappointing. Feedback like this is taken seriously as we continue working to improve. If you're open to sharing more, please reach out to WeAreListening@Uniphore.com.

Explore other reviews about Uniphore Software Systems

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

Cons

Keeping the velocity behind GTM as AI moves Fast and we need to continue to exceed the pace of play and continue to consistently outperform, customer and partner expectations. Whoever does that the best, and that organization will win. And we will win!

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Business AI helping customers drive real outcomes Visionary and innovative CEO Strong momentum

Cons

None that I can think of

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