Just a number - no point calling Human Resources for any help, they hate humans. - Branch Manager United Rentals Employee Review

2.0
5 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Enjoy the business and local staff. Customers and rentals are what keeps me going; only.

Cons

I have never seen a company tell you they care about you, yet show the opposite. Work/life balance is an issue and the premise is someone from one division or another is actually attempting to steal your profits for their own bonus. It is literally bizarro world and builds a horrible culture. I feel like a business owner competing against fellow branches and the branches mostly detest one another due to this. Horribly stressful and unnecessary.

Explore other reviews about United Rentals

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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