There are opportunities within United Rentals, but at what sobering costs -- think long and hard and do your research! - Anonymous employee United Rentals Employee Review

2.0
7 Sept 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

United Rentals has a national footprint and, therefore, provides opportunities for transfering to places in which you may desire to live. Also, the industry (construction) is pretty straight forward and often rewarding. It is a company that adheres to its own safety standards. I am thankful for the opportunity that United Rentals gave me in going to work for them.

Cons

True to stories I heard prior to entering employment with United Rentals, senior management had very questionable management tactics. My district manager at the time of my employment with United Rentals was a very callous bully. Though I interacted with him very little, relatively speaking, his influence was pervasive and created an incredibly disspiriting atmosphere, not just within my location, but also within the region. Before one interprets this as a single person issue, the head of marketing for the company displayed much of the same behavioral overtones. For example, more than once they came to my location and demanded off-the-cuff responses from our manager and sales staff in meetings with the entire branch in attendance (welder, yard men, mechanic, counter staff) to questions of internal financial roll up figures and competitors' daily inventory status that would require, at minimum, research and/or referencing reports. Mine was one of the better producing locations within the region and yet was still, in effect, gripped by fear. Additionally, the same could be said for all but one of the other district managers -- though much of my evidence for this is hearsay. I cannot simply write this off to United Rentals being a good ol' boys club, though there are a lot of those traits. I simply think that some companies are poorly run while others are well run. And, heck, maybe I just had a bad experience?! The biggest and best insight, in retrospect, that I received prior to accepting the offer from United Rentals is that one's success and quality of life with the company is largely dependent upon one's direct manager. Unfortunately, the managers across the board appear to be negatively motivated and they do not appear to be selected based upon their virtuosity by any means. While I am thankful for the opportunity that I was given to work for United Rentals, I am also very glad I moved on. I have never worked for a company that I ended up feeling so empty about in the final analysis in terms of the climate, direction, purpose, etc.

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5.0
6 June 2026
Recommend
CEO approval
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Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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