Great company - minor issues with staff - Sr. Inside Sales Representative United Rentals Employee Review

4.0
5 July 2023
Recommend
CEO approval
Business outlook

Pros

I left UR so I could balance my work/life as my commute was getting upwards of 1.5 hours each way. Unfortunately there wasn't a position available near me at the time, so after 10 years I packed up. Great company to work for, I made some solid connections with Coworkers that carried over after I am now with a competitor, and my commute is 15 minutes and I am being trained as a manager. I was sad to leave UR, but have a great opportunity I could not pass up.

Cons

The one downside I see is that there isn't a lot of accountability when people make mistakes. The OSR's / sales reps "run the roost" almost as though management doesn't want to tell them when they are wrong (constructivly) as corrective behavior.

Explore other reviews about United Rentals

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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