Broken systems, Unrealistic metrics, and Zero flexibility - Business Development Representative (BDR) United Rentals Employee Review

2.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Solid pay, decent benefits, great coworkers, and occasional free meals.

Cons

Despite promises of hybrid work, you’re required to be onsite 5 days a week for 90+ days. And even then, remote days aren’t guaranteed. The CRM is often outdated, making it hard to reach customers, especially when many no longer need rentals. Metrics are unrealistic and unfairly compared across vastly different markets. Micromanagement and lack of genuine support drive constant turnover.

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United Rentals Response
11mo
Hi there – Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. If you are willing, we encourage you to call the Company’s Anonymous Employee Alertline at 1-877-HELP-URI. Thank you.

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5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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