PSR clinic - Patient Service Representative UnityPoint Health Employee Review

3.0
23 Jan 2020
Recommend
CEO approval
Business outlook

Pros

A great position for a potential employee who wants to learn about the healthcare system from the bottom up and explore the experience of a clinic environment.

Cons

At times, the culture can be ingrown and the environment can be less than professional. PTO, holiday, and sick pay are combined and that means less actual PTO. Pay is low, especially for the amount of work that is expected to be managed during the course of the day and with limited overtime opportunities. This is contributed to being short-staffed.

Explore other reviews about UnityPoint Health

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Staff in my office are friendly and helpful.

Cons

I have not had any negative experiences.

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

The only thing about this place is my coworkers.

Cons

Training. Management. Definitally have favorites. Over worked and expected to do more with literally no fricken people working. They give to many people the same day off and leave everyone to struggle.

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