Horrible place to work - Customer Solutions Univar Solutions Employee Review

1.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good first job to get basic intro to the corporate world

Cons

Bad management, management and org is constantly changing, all the good people leave, they don’t reward hard workers, a lot of employees aren’t fit for the job, no accountability, and there is so much turnover that teams don’t hold a lot of knowledge/experience. To top it off, bonuses were peanuts. There’s no incentive to want to work for a place this disorganized and with terrible work/life balance. Nobody in leadership roles listen to concerns, though they will certainly tell you they do with their “we listen” survey. This is not a place where people matter.

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Univar Solutions Response
1y
Thank you for your dedication to the Customer Solutions team over the past 8 years and for sharing your valuable insights. We understand that the constant management changes can be disheartening and that turnover makes it difficult for teams to retain the knowledge and experience essential for success. We are aware of these challenges and are actively working to improve retention rates. We encourage all employees to take advantage of their FTO/PTO benefits and to maintain open communication with their managers. We regret to hear about your experience and will share your feedback with our leadership team. Wishing you the best of luck in your new endeavor.

Explore other reviews about Univar Solutions

5.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

2.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to large, high-value accounts and complex operational challenges. The role builds resilience quickly and provides strong experience in account management, problem-solving, and cross-functional collaboration. There is a high level of ownership in day-to-day responsibilities, which can accelerate skill development for those who are self-driven.

Cons

Since the acquisition by Apollo, the work environment has noticeably declined. While new processes were introduced, leadership often did not take the time to fully understand or follow them, creating confusion and inconsistency across teams. Employees who raised questions or tried to improve processes were not always received positively, which discouraged feedback and innovation. There is also a lack of alignment between departments, leading to inefficiencies, miscommunication, and added pressure on employees managing critical accounts. Workloads are frequently excessive without adequate support, contributing to burnout and turnover. Compensation does not consistently reflect the level of responsibility and workload expected, which further impacts morale and retention. Overall, the organization feels reactive rather than structured, and direction has become increasingly unclear.

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