Pros
I had the intentions of landing a job in the Wizarding World (which I thankfully did) and it's been worth it. It's such an incredible feeling to interact with guests in a way that you both can contribute. Making a person's day by pairing them with wands, or even saying silly potter related things after they've made a purchase. It's a blast to work at, if you're a potter head, that is. I've taken up shifts in the regular park as well and it's the same thrill. I've worked at another theme park prior, and I didn't really feel like I could be myself there. Here, it's different. There's just so many ways that you can open up to guests and have them open up to you because you'd be working somewhere where you have limitless conversational topics. Discuss your favorite universal movie, favorite attraction, favorite anything. You just see so many people from all around the world that it's a tossed salad and very fun to dive into. They really do listen to employee satisfaction. For instance, when it gets really hot, they give their employees free water. The leads are great. Managers are incredible. Hospitality level is fantastic. I'm enjoying it so far. The employee benefits at city walk are pretty great too. Especially those movie ticket deals. Great save!
Cons
You will get many international guests who may or may not speak English. Either they know some, or very little. It gets a little difficult trying to communicate with them at first, especially if no one in your venue speaks their language. You'll find your way around it through practice. Still, it's a timely process and sometimes, the guest(s) may walk away from you because proper communication may not be achieved. That's about as much of a con that I personally can think of at the moment. That, and the fact that if you work in the Wizarding World, you're not allowed say you know who's name and you're not allowed to be a death eater.