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Universal Studios

Part of NBCUniversal

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Spoilers on the inside - Food Services Universal Studios Employee Review

2.0
24 Aug 2022
Recommend
CEO approval
Business outlook

Pros

There are a wide array of jobs and theoretically plenty of options to find the right fit. Perks are also theoretically pretty great both with benefits and even smaller funner options like access to the park. Theoretically it's kindof amazing here. Theoretically.

Cons

Health codes are consistently broken and not properly corrected (when called out, they scramble, but don't correct the actions). Management have been the most LAZY people I have ever met, including those that sit on their couch without a job and mooch off a system (I've met a few in my time). The only thing they are good at is hiding from the CEO what is Actually going on in the operations. Favoritism is very difficult to document, especially in a fast paced environment where you don't really have access to a second to jot down in a note book or cell phone what's actually going on; however, it is rampant throughout the park, and is fundamental in being able to develop a career of upward trajectory. Hard working employees are valued in the sense of being used, not actually valued. The system they use to recognize employees is not effective when managers fail to keep their promises to recognize those actually doing 200% of the work while their own leads do 30%. Theft is extremely high. On a daily basis I can calculate minimum $300 lost due to improper management, poor training, and unreliable, untrustworthy, and retaliatory employees who are un-coachable. Pay is severely lower than what should be happening when your job title is doing upper work that should compensate you by a minimum (without college degree) of $5/hr more than what you're being paid, and you are only paid $1/hr more than your newest employees. NBCUni likes to brag about their core values, but they are completely hypocritical and not followed unless a quid pro quo is put into effect. Management is suffering so badly us employees are desperately in need of the customers to be attentive to the lack of management, and complain about that because if we all killed ourselves, universal would hide it up by paying off the health department from the poison they use on us, lack of tools they provide, and constant scapegoating. I've worked for some pretty manipulative and evil corporations, but nothing as bad as this. Oh, and you think reporting your concerns is a good idea? Think again: HR will actively fight against employees that report concerns, manipulate so that the employee is in the wrong instead of looking at facts by actively observing and getting involved. This is actually illegal as whistleblower laws protect these individuals. So the next option is reporting to your Union Rep, which no one knows how to contact. Is there hope? yes, and I definitely want there to be. There is potential with this place, this idea, and this story; but it's going to require the ENTIRE universal corporation to STOP following a cyclical behavioral wheel of change and actually start completely over and do this thing called WORK, not laziness. Worst part: I'm stuck here, there is no out except suicide or homelessness... or billions and billions of dollars to rig the courts because that's the American way.

Explore other reviews about Universal Studios

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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