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      University Federal Credit Union

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      University Federal Credit Union reviews

      Great Benefits, Toxic Atmosphere - Teller University Federal Credit Union Employee Review

      2.0
      27 Mar 2017
      Teller
      Recommend
      CEO approval
      Business outlook

      Pros

      Shadowing opportunities. UFCU has a strong belief in allowing their employees to participate in any shadowing opportunity within the company, with manager approval. I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field. The benefits at UFCU were the best benefits I've ever had. The benefits and shadow opportunities are the sole reason I gave UFCU any stars.

      Cons

      First, I'd like to start with stating that I generally have loved all my past jobs. However, this job in particular rubbed me the wrong way for the following reasons: - Management was horrid. My manager brought a second person into my "One on one", then proceeded to talk about another employee's progress. They got in the way of advancement and were selfish in their actions. They talked behind all employees' backs and my own manager went so far as to discuss their very personal life matters with us openly. I never once had a good experience with a manager during my time at UFCU. - The employees became instantly selfish, petty and childish. I wish this could just be an instance of just one employee, but the truth of the matter is that I did not meet a single employee that worked for UFCU (except one) that was not thrown back to high school antics. I believe a large part of this was due to management as the managers themselves were extremely childish and seemed to forget what their actual job was. - Toxic environment. All of the above contributed to one of the most toxic work environments I've ever had the displeasure to work in.

      avatar
      University Federal Credit Union Response
      8y
      Thank you so much for your feedback! We are glad to hear that you were able to take advantage of the shadowing opportunities that we offer. Development of our staff across the organization is critical to our success and finding ways to increase our internal promotion rate is always one of our top priorities. We take your feedback seriously, and we were disappointed to read that you didn’t connect with your managers. We hope that you know that your experience is not in accordance with our core values of service and integrity. If you would like to discuss your experience further, please reach out to a member of our Human Resource team at HumanResources@ufcu.org.

      Explore other reviews about University Federal Credit Union

      5.0
      10 Feb 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      19 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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