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University Loft Company

Is this your company?

Fish rots from the head down - Anonymous employee University Loft Company Employee Review

1.0
29 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No real dress code - jeans okay for office staff Offers a 401(k) plan, health and dental insurance to permanent employees. Does offer insight and an education into working with a global supply chain

Cons

The biggest "con" here is the CEO. He throws temper tantrums and is NOT a problem solver. In fact, he tends to create more problems for everyone as his own personal recordkeeping methods are sloppy and unprofessional. In addition, when he gets involved with an end customer the results are inevitably disastrous. I saw a copy of an e-mail he sent to one of our biggest clients; it was vulgar, unprofessional, incoherent and had it been written by an administrative assistant, he or she would have been pink-slipped on the spot for good reason. More importantly, the CEO can't handle the truth, to paraphrase Jack Nicholson. Instead of being able to listen to the realities of certain situations that have occurred and re-occurred and then allow those in positions of authority to make needed changes, he instead demands to be fed a steady stream of well-spun pablum. Otherwise, he kills the messengers, either through a tirade of verbal abuse or actual termination. He's currently being sued for unfair termination by a relative - that is pretty telling in itself. So, the problems that have been costing the company profitability and sales are expanding, both labor and management are turning over like autumn leaves, and the few who choose to stay on are disengaged and waiting for the day they can either collect social security or have another opportunity presented. It is a truism that fish rots from the head down, and this fish has passed its expiration date. We're in the process of breaking in a new C-level executive; it will be interesting to see whether he stays or throws up his hands in frustration. Ironically, prior to his hiring, the corporation made a charitable donation to St. Jude's - the patron saint of lost causes.

Explore other reviews about University Loft Company

5.0
10 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In my time at University Loft, I have been able to work my way up the proverbial "totem pole". There are multiple opportunities for advancement and personal/professional growth. Hard work and effort are rewarded and the family type atmosphere makes every day enjoyable.

Cons

As with any company, there are challenges that must be overcome. Various issues can often present themselves, but being able to openly approach management for assistance helps to easily get things back on track

1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented and hardworking employees who genuinely care about customers and each other. Strong long-term client relationships and established industry presence. Company has the resources and potential to grow significantly with the right leadership approach.

Cons

The company struggles with innovation and often relies heavily on existing ideas, legacy processes, and “how we’ve always done it” thinking. While leadership frequently talks about growth, culture, and customer experience, employees face outdated systems, slow decision-making, and excessive layers of approval that make execution difficult. New ideas are verbally encouraged but rarely implemented in meaningful ways. Many decisions remain centralized at the top, which creates bottlenecks, slows progress, and limits ownership across teams. High performers often carry disproportionate workloads during peak seasons, contributing to burnout and turnover. The culture can feel heavily image-driven. The company promotes itself as faith-based, but many employees feel that internal practices do not consistently reflect the values being emphasized publicly. Employee concerns regarding workplace behavior, accountability, and professional development do not always appear to receive the same level of attention as external branding efforts. There also appears to be a significant disconnect between leadership and frontline employees. Communication is often unclear, priorities shift frequently, and feedback from employees closest to the work is not consistently acted upon. Many talented employees eventually leave due to limited growth opportunities, lack of empowerment, or frustration with the overall culture and pace of change.

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