Flexible hybrid schedule, but high turnover in caseload - Clinician Upham's Corner Health Committee Employee Review

Working hours may be flexible and offer growth opportunity to its staff. I have gained my way into my current position due to my hard work and effort to provide the best of me to help the company moving in its mission and goal. Thanks to this effort, I have been recognize by my superiors and my direct supervisor by getting promoted into different positions. I appreciate how much I have learned working at Uphams Elder Service Plan/PACE.

Pay rates may be a challenge due to the high competitive rates outside of the market.

-strong commitment to serving the patient well -mission-driven, supportive colleagues and clinical teams -managers and teams widely value the voice of each member of the team -resilient through several big changes in the organization (a new ACO, EHR, and CEO all between 2016 and 2017) -organization invests in the professional development of staff -executive leadership foster a work culture of continuous improvement and transparency, and are open to feedback

-some in leadership roles would benefit from leadership & management training -organizational culture of change-resistance, although arguably coming from a good place as managers seek to protect the wellness of their staff -staff wellness and safety are priorities in progress, but still need improvement