Amazing team to work for - Sales Operations Manager Upwork Employee Review

5.0
29 Apr 2022
Recommend
CEO approval
Business outlook

Pros

-Incredible team and people to work for -Amazing culture. People are inclusive and genuinely want to help each other succeed -Strong mission of bringing economic opportunity to people across the globe -Growing, winning teams -Great WFH environment with support to help people stay connected -Best onboarding program I've ever seen -Great benefits!

Cons

Like any rapidly growing team, Upwork is moving very fast and everyone is working hard to scale for growth. People who dislike change may struggle. However the leadership team is very transparent about helping people understand the direction and the changes that are going on.

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Upwork Response
4y
Thanks so much for taking the time to leave this review! We are so glad to hear all of your positive feedback surrounding Upwork's benefits and culture. Agree that we are a very high-growth environment and a certain amount of change comes with that, but as you said we do strive for a culture of transparency. If there is any other feedback you'd like to share, please don't hesitate to reach out to HR via email or Slack! - Upwork HR

Explore other reviews about Upwork

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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