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      Upwork

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      Upwork reviews

      not great management - Marketplace Account Manager Upwork Employee Review

      4.0
      6 June 2024
      Marketplace account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      great people, fun job, lot of benefits

      Cons

      manager was laid off halfway through the year than never rehired 4 months later they laid off the people with no managers

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      5.0
      25 Feb 2026
      Analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      5 June 2026
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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