What a joke - Anonymous employee Usay Compare Employee Review

1.0
26 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They let you have toilet breaks? Just.

Cons

What is somewhat ironic about the reviews on Usay Compare is that the first review is negative. And then there are 15 beaming reviews about the company with roughly about 3/4 reviews posted on the same day. What a coincidence! What can I say about this company...?! Total and utter shambles. Overstated claims about earning potential and the 'warmness' of leads. Forced overtime with little notice (no really - apparently working 9am-9pm is completely reasonable). Lack of empathy for personal problems (heaven forbid that happens outside of this company, expect to felt like you are a criminal). Short and timed breaks (expect to explain why you are a couple minutes late). Total lack of training/coaching/support (management would rather sit in the office and do god knows what - oh I know, talk about women that work at the company in a sexual, inappropriate manner). If you want to work your actual shift instead of doing a ridiculous amount of overtime you have to send an email to management explaining why you are leaving work. If you haven't done a certain amount of dials you must explain this to management. If you breathe the wrong way you have to explain this to management.. I'm sure everyone is catching my drift. Words cannot even explain just how bad this company is. During my time there in a very small office environment, within a short time period I saw FORETEEN different people join and leave this meat grinding company. Once you are out of training, you have no chance unless you are the Wolf of Wallstreet. Cash incentives given to staff roughly a week before the end of the month to push on sales (pretty sure that's against FCA regulations but heyho) Job sold to you with huge earning potential. Which to some extent is true, but you essentially pay £30 out of your wages every time someone picks up the phone to you and the KPI's are quite frankly ridiculous so will do anything to then take the bonus from you. Again this part is somewhat ironic as they will put the blame on FCA regulations and needing to be compliant, yet as a company go against FCA regulations by offering cash to employees at the end of the month to sell more. Oh, the irony. I could honestly go on forever. But if you want to keep your sanity, dignity and don’t want to be treated like a battery hen then stay clear.

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Usay Compare Response
7y
Thank you for taking the time to write a review. Please forgive the delay in responding - as a company we are now starting to engage with our online profiles, so we're just catching up and we wanted to acknowledge everyone who has taken the time to leave a review, no matter how long ago. I am sorry to read that you had such a negative experience working for Usay. I don't feel this would be an appropriate forum to respond to each of your points, however I would like to discuss the points you have raised in more detail. I would appreciate it if you would contact me via mairi-claire.gornall@usaycompare.co.uk to allow me to investigate these further.

Explore other reviews about Usay Compare

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Pretty straightforward and to be expected in terms of the role. Decent opportunity for progression for those who want it.

Cons

Long hours unless you're smashing targets

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Usay Compare Response
1w
We are pleased to receive your comments and that you recognise Usay Compare as a workplace in which you can achieve. This is a great job for any sales agents who enjoy working as a team, are prepared to put in the work and subsequently benefit from the rewards.
3.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Good bonus monthly is ok

Cons

Poor management. Messages you on days off

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Usay Compare Response
1w
Thank you for taking the time to leave a review. I’m glad to hear that you found Usay Compare to be a rewarding place to work in regard to the great commission that is offered, but I am concerned to read some of your comments. It is important to us to receive this feedback and your comments will be carefully considered and taken into account in the future.
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