Terrible - no support, toxic culture - Private Medical Insurance Adviser Usay Compare Employee Review

1.0
3 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Usay is owned by a larger brand called The Ardonagh Group.

Cons

No ongoing support or training. Bullying culture from the management in Bournemouth. Very male driven office. Hours told in the interview were different to when started, you have to work started and the do a “Mega Day” which is 8am to 8pm no over time paid this is just to try and get more sales. They have a very high turnover of staff. Having worked in sales before within a few different sectors, I must say the management has extremely over inflated egos that private medical insurance is the biggest, best and hardest product to sell. Even though this is B2C with money premiums circa £100 to £300 a month.

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Usay Compare Response
1y
It is clear from your comments that you feel you had a negative experience working at Usay Compare, and we are sorry to hear this. We are devoted to ensuring that all employees are following the code of conduct which includes behaving professionally and respectfully towards colleagues. We take your feedback extremely seriously. If you would like to give us the opportunity to discuss your comments further, please contact mairi-claire.gornall@usaycompare.com.

Explore other reviews about Usay Compare

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Pretty straightforward and to be expected in terms of the role. Decent opportunity for progression for those who want it.

Cons

Long hours unless you're smashing targets

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Usay Compare Response
6d
We are pleased to receive your comments and that you recognise Usay Compare as a workplace in which you can achieve. This is a great job for any sales agents who enjoy working as a team, are prepared to put in the work and subsequently benefit from the rewards.
3.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Good bonus monthly is ok

Cons

Poor management. Messages you on days off

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Usay Compare Response
6d
Thank you for taking the time to leave a review. I’m glad to hear that you found Usay Compare to be a rewarding place to work in regard to the great commission that is offered, but I am concerned to read some of your comments. It is important to us to receive this feedback and your comments will be carefully considered and taken into account in the future.
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