Building product that makes a difference in the world - Product Manager VALD Employee Review

4.0
8 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- Laid back office - Hybrid work arrangement - Flexible hours - On-site Gym - Breakfast/Lunch provided - Clients love our products. I've never had clients giving shout outs for feature releases on social media before but it is inspiring to hear how much a difference our products make for them. - Our products have tangible benefits to the community by improving health outcomes. - Minimal red-tape - VALDCon! Once a year all staff from all over the world come to HQ for a week of learning, events and knowledge transfer. It generates a real sense of community that helps once everyone goes back home. - When building product the focus primarily is on if our users will want it. Very rarely is it a cost/benefit discussion. Senior Management take the view of just building the product we want and trusting that the money will follow. - The business has a promising ARR trajectory and has been meeting it's targets.

Cons

- Minimal red-tape sometimes results in having to find your own way on how to work something out (which can be good or bad depending on the situation) - Frustration at times not being able to deliver product at a pace I'd like due to technical hurdles (this is something we are getting better at as we mature and scale) - Business is still growing and maturing. Whilst on the one hand it is nice to be part of that journey and help shape it. On the other hand sometimes it can be frustrating.

Explore other reviews about VALD

4.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good environment, autonomus, set your own schedule

Cons

not many cons, just somewhat unclear expectations at times.

1
1.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Being remote gives you flexibility, and the pay was good for my position.

Cons

Aside from the remote work and pay, working for Vald was one of the most stressful experiences I have ever had. - Lack of support from leadership - Intimidation and fear-mongering (I heard explicitly from old colleagues that they were outright told their jobs were on the line constantly, or they were being "watched" by leadership) - Extreme micromanaging (expect little/no autonomy and to have every email, message, and call critiqued and criticized) - Extremely high employee turnover - Aggressive revenue goals and transactional sales tactics in a relationship-based industry (expect to become the pushy salesman to hit your quota) - Absolutely zero work/life balance (working "overtime" and weekends is almost a necessity, especially at the beginning of your employment) - Unfair territory assignment (some sales reps had much larger territory distribution than others, giving them more opportunities. Finding opportunities in 3-4 counties is significantly more difficult than trying to find opportunities in 3-4 states.) - Account Hoarding (senior sales reps tend to hold key accounts for themselves, with newer sales reps scrambling to find traction) - Lack of professional development (they prioritize hiring practitioners with zero sales experience, only to fire them or have them "managed out" when their only development is going out and learning via "trial by fire") - Culture vs Reality mismatch (the pillars they claim to stand by are non-existent in their day-to-day handling of their employees) - Short ramp-up period for complex sales cycles (I hope you learn fast) - Reputation Risk (The pressure to use overly aggressive sales tactics risked damaging long-term industry relationships)

3
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