Vet Assistant - Veterinary Assistant VCA Employee Review

1.0
19 Jan 2017
Recommend
CEO approval
Business outlook

Pros

VCA offered discounted veterinary care for up to 4 pets. My manager was very flexible with scheduling work schedules around school classes.

Cons

Quality of care for patients was shockingly low. VCA as a company takes as little time as possible with clients and patients only concerned with making money. There was a wide sense that management did not care about employees at all and that every employee there was replaceable. Strong work ethic and desire to do well will go unrewarded. Raises would be promised to employees and not honored. Negative work environment with employees bullying other employees. Very little sense of team work. On more than one occasion employees would be working in unsafe work environments. Sanitation and preventative measures to prevent the spread of zoonotic diseases are not taken.

Explore other reviews about VCA

5.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good team, lots to do

Cons

Poor pay, hard on your body

1
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VCA Response
4mo
Thank you for your contributions to the team and care you gave to pets and clients.
4.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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