Long shifts/ large turnovers - Veterinary Assistant VCA Employee Review

2.0
24 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Professional manager Lunch was sometimes provided by one of the vets Friendly co workers who genuinely care about animals Access to a plethora of medical knowledge as well as hands on experience working with animals

Cons

My biggest downside of working at VCA was their Sunday shift. The hospital is closed but since they board animals, someone has to come walk them three times a day. When I started, I was assigned all three shifts. I would come in the morning at 7am, leave by ~8am. Come back at 12pm, walk them again and leave. Then I'd come back at 7 pm and walk them again, and clean the entire hospital. They called it deep cleaning. If you were lucky you had extra help. With a chain as big as VCA, they should be able to afford a cleaning agency that can come in and clean the hospital (mop and sweep). The corporate executives would visit and tell you what a great job you're doing but I always felt like they could be doing more for their employees instead of implementing budget cuts by making the staff do every possible thing. Granted I don't know the bookkeeping for VCA but it's absolutely silly to think that they can't afford at least the Sunday deep cleaning to be done by an agency when they have ~800 hospitals and ~60 labs across the country with long business hours. And you can't stay in the hospital after you're done with one of the shifts until the next. You have to clock out and leave.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
6d
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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