Average rating for an average company - Veterinary Technician VCA Employee Review

3.0
9 Sept 2012
Recommend
CEO approval
Business outlook

Pros

I worked at VCA Hawthorn in Vernon Hills, and I had great co-workers. They were the only reason I enjoyed my job so much, the doctors were great as well as the head technician and the kennel staff.

Cons

I would get called off when it was too slow for me to come in. This was a total bummer since I was full time but barely making 36 hours a week, which I was told would over time get closer to 40 hours a week, but with getting called off all the time my hours were only reduced and I was scared of losing health benefits due to such low hours. They make you punch out for lunch, and you only get 30 minutes anyways so I didn't understand the reasoning for punching out for such a short lunch break. They paid me well, but when I quit and they had the kennel assistant move up to my position since she basically knew everything anyways, they barely raised her minimum wage pay rate and I still have no idea why. She is still, 1.5 years later, writing letters to VCA to try and get her pay higher, closer to what a technician should be paid. Honestly that whole situation just saddens me and I dislike how VCA feels like they can get away with paying people so poorly.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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