Not focused on quality of medicine or patient care - Anonymous employee VCA Employee Review

1.0
11 July 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are better than private practice can offer. Potential for good pay. Ability to transfer if move across the country.

Cons

Led by non-veterinary management, whose focus is HR and business. Middle management not allowed to do their jobs- they are puppets. No accountability. No focus on quality of care or medicine. If you take concerns to them, they retaliate. They target certain people they do not like and get them out, even if they are their strongest players. Weakest players who act like they are on cloud 9 all the time will always stay ,even if they practice terrible medicine or do not do their jobs well. Job descriptions for middle management are inaccurate. In fact, you may be disciplined for doing your job. It is all about playing a game if you wish to stay there. Everyone must be happy, even if you have co-workers practicine malpractice. You will be chastised if you like different products than the preferred vendors.

Explore other reviews about VCA

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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