Avoid at all cost! - Operations Officer VFS Global Employee Review

Low salary, long hours of work, not all overtime is paid, the extra hours are like a puppy on manager's hands, lack of time management. The management is really poor, the manager makes gossips and doesn't have a clue about the work. When the office is busy he stands behind of each officer desk and starts making questions and interrupting the work, making the customer and officer distressed. The manager often mistreats officers and customers, many customers already complaint about his behaviour, but nothing happens.