Losing good people - Service Manager VIP Tires & Service Employee Review

Pay is very good Paid training is second to none. Upper management encourages continued education at their expense Tool allowance program is a huge plus, starting technicians get a tool cart full of tools that they need to get started. And after a full year of employment, get to keep! Safety is a huge priority and I know I can feel safe when going to work I know my direct supervisor and my DM have my back and can help me go where I want to in my career

I have worked in many stores and all of them do something different than the others. In the end they all want our clients to have a different and better experience. I have worked with many managers who prioritized staff moral and some who unfortunately haven't.

Experience in the field, semi decent hourly.

Drastically overworked. Mandatory 6 days a week especially around tire season. 9.5 hour days. Management argues when you want to go to lunch. They bring in 1.5 hour jobs with half an hour to go and expect workers to stay. The front end gets their bonuses based on how many vehicles come in so they pack them in even with no time or not enough workers. No bonuses for Technicians.