Used to be great - Realtime Captioner VITAC Employee Review

1.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- The people you are coworkers with are all cool people, especially in RTS. Shoutout to SF, I didn’t get to say good bye but I enjoyed working with you so much! - Remote job - Decent benefits for full time - Genuinely, this used to be the best job I ever had when I first started.

Cons

- Good luck getting hours if you’re not highly rated - You will try and and try and improve but the software they use is outdated and prone to making errors even if you do your best to try and mitigate them. - In the past, managers were hands on and there were a lot of opportunities to train for new service lines but somewhere along the long line of layoffs it just stopped and everything got worse. By the end, I was having constantly anxiety attacks thinking about the pressures and isolation of the job. - No opportunities for advancement.

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VITAC Response
1y
Thanks. We’re happy to hear that you had positive experiences with your coworkers, especially in RTS, and that you appreciated the remote work environment and benefits. As we continue to grow as a company, we remain committed to improving the tools, processes and support systems for all our employees. We’re always looking for ways to provide additional training and advancement opportunities and understand the importance of career growth and development. We appreciate your advice and will consider it as we continue to make improvements.

Explore other reviews about VITAC

5.0
22 Mar 2024
Recommend
CEO approval
Business outlook

Pros

great people and a fun environment

Cons

none honestly very time sensitive job

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VITAC Response
2y
Thanks for the review -we're happy that you enjoyed your time working with us!
3.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Compensation was fair Ample overtime available Work from home

Cons

Understaffed in most departments Lay-offs despite understaffing

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