Pros
I wish I could have rated them a 3.5 - because this company does have some very good qualities. Wonderful placement with a company that is very concerned with employee engagement and work-life balance. It's the perfect placement for me. The agency checks in with me monthly to see how things are going.
Cons
The pay is AWFUL. I am making about 1/3 of what I am worth. Raises, when possible, are very low (2-3%). They offer high-cost, high-deductible health plans that they contribute nothing to. Although they do check in with me monthly, my contact person changes several times a year. It's hard to know who to call when I do have a need. And often, my contact person's English is so bad that I have to ask them to email me instead of talk to me so I can figure out what they're saying. This company WILL NOT ADVOCATE for you when the client requests travel/overtime/work outside of scope. This equates to not getting paid for time worked, and often having to pay out of pocket for resources when asked to travel. (Yes, I am seeking legal advice.) As much as I am enjoying the assignment I'm working on, I'm tired of being taken advantage of.