VRI is no longer a company to believe in or work for. - Anonymous VRI Employee Review

1.0
20 Oct 2014
Recommend
CEO approval
Business outlook

Pros

There is not much to say here other then it's a job. You get a paycheck. The monitoring center does an okay job.

Cons

A once proud company with a reputable name in the market has fallen apart. The young executives who lead this organization are immature and heartless. Management routinely fires their employees without warning or justification. They do not care about you, your family, or their subscribers. The company has become a place where it's only about the numbers and whether they look good for their investors and board members. This company will turn on you in a heartbeat if it benefits upper management and makes them look good. There is absolutely no transparency and management will lie right to your face. VRI supposedly stands for valued relationships Inc. Those values state that VRI treats their employees like family and employees are children taking care of parents and grandparents. They also preach doing the right thing when no one is watching. It's all fake. At one time these values actually meant something but that is no longer the case. This company has gone downhill ever since their founder left. Dysfunction, service delivery issues, constant turnover, and dishonesty are the "new VRI".

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VRI Response
11y
As you know, one of our Values is that "We continuously improve ourselves to be the best at what we do." I would welcome the opportunity to discuss your comments and clear up any questions you may have about the department or team expectations, schedules, requirements and the like in a professional, productive and positive way. Please stop by if you are still with VRI!

Explore other reviews about VRI

5.0
3 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and great mission

Cons

Parent company disconnected from mission

4.0
27 July 2025
Recommend
CEO approval
Business outlook

Pros

Very laid-back middle management - really great people!! Totally flexible hours, you can email in "sick" pretty much every day without any kind of consequence. Second chance employer.

Cons

It's difficult to make one's "bonus" of $15 per hour; if you don't work ALL hours available you don't you receive only $12 per hour. The company emails you literally the day before, to indicate whether you have a shift the next day; so there is absolutely no predictability as far as schedule is concerned. The work is mindlessly soul deadeningly repetitive! You have to conduct the same political survey over and over again for hours. Canadian based firm, therefore due to the current administration's disrespect for that country, business is tapering off substantially.

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