2y
Thank you for sharing your feedback with VXI. We appreciate your valuable input and take it seriously. As a reputable contact center provider, we have built a strong reputation over the years, and we owe it to our long-term clients who trust us to deliver excellent service. This is why we need to maintain consistent coverage, which requires our employees to work in a flexible scheduling environment. We understand that this can be challenging for some, but unfortunately, it is standard practice in our industry. We always strive to be transparent, open, and honest with our potential employees during the interview and onboarding process to ensure they have a realistic understanding of what to expect when working with us. Our mission is to nurture and empower our employees, and our principle is "Passion for People." We are grateful for your contribution as a member of the VXI team. Once again, thank you for being a part of VXI.