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      VXI Global Solutions

      Engaged employer

      VXI Global Solutions reviews

      Great Job for someone who likes being invisible - Customer Service Specialist VXI Global Solutions Employee Review

      4.0
      25 Feb 2025
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      -easy job if you prefer to work alone and not rely on supervisor assistance with difficult callers -night shift has a low call volume -a lot of downtime in between calls -easy and fast hiring process -working remotely -the job is straight forward, you have scripts for almost everything.

      Cons

      -no opportunities to “climb up” in the company. they rehire previously demoted Team Leads to avoid retraining. -constant changes in the bonuses. we went from receiving 150 weekly bonus to now only getting 150 per month if every call rating is perfect. -supervisors/operating managers never are available when needed -company sees you as a number and do not value you. you are replaceable. -HR is for the company and will make sure to make things difficult for you. -no paid vacation time (for California workers only) -no annual raises. no holiday bonuses.

      avatar
      VXI Global Solutions Response
      1y
      Thank you for sharing your experience. We're glad to hear you found aspects of the role, such as remote work and the structured processes, to be beneficial. We understand that support and communication are key to a positive work environment, and we’re always looking for ways to improve. Your feedback is valuable, and we encourage open discussions to address concerns and enhance the overall employee experience. If you have any suggestions, we welcome you to share them through our internal feedback channels. We appreciate your time and contributions to the team.

      Explore other reviews about VXI Global Solutions

      5.0
      30 Apr 2026
      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support and opportunities for overtime

      Cons

      Quality analysis can be very challenging at times

      avatar
      VXI Global Solutions Response
      2mo
      Thank you for your 5-star review and for being part of the team. We are glad to hear that you feel supported and that you value the teamwork and opportunities available, including overtime. We also appreciate your honest feedback about quality analysis. We understand that maintaining high standards can be challenging at times, and insights like yours help us continue improving how we support our teams through coaching, tools, and clear expectations. We are grateful to have you with us and wish you continued success in your role.
      1.0
      26 June 2026
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The applications and software work fairly descent

      Cons

      The company HR is unprofessional and this is just an LLC company not a corporation they have lots of Global Employees that are showing discrimination and cruelty or humiliation during the hiring process They have falsely accused me of fraud on my I9 documents and refuse to provide details so I am forced to take legal action so they can make me even more wealthy than I already am, that's fine. I don't want the sorry job anyway, I was just showing up to see what it was like. I already have three or more LLC's and I am wealthy working for real Global companies like Apple. They just want my profile to stay active indefinitely for clout because they don't know how to act when they see a real celebrity.

      1
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