1.0
27 June 2026
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Ability to work from home, and uncapped commission
Cons
Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.