Experience of a lifetime, just not a good experience. - Anonymous employee Vail Resorts Employee Review

2.0
26 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ski Pass, Non-management Employees, Coffee and casual dress.

Cons

Poor Middle management. Poor Pay. No real culture, even though the talk about it a lot. High Turnover. Promotions are for those who kiss the most......., well you know.

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Vail Resorts Response
11y
Thank you for taking the time to share your experience with our company on Glassdoor. We do love that our culture at our headquarters is one of a casual atmosphere, where there is a deep sense of community among the staff. Some of the feedback that we receive during our employee engagement survey and during staff meetings is that they we truly enjoy working with one another and the shared similar passions for the outdoors and innovation really make it fun to be here. It is also due to that feedback that we receive during the enterprise-wide employee engagement survey that our talent management team has launched a new leadership development class every year. Our 8 module long leadership essentials class for new managers or those interested in becoming a new manager has been going strong for a little over a year and we have received great feedback. We also launched our Camps 1-4 for seasoned leadership to continue to drive his/her potential to collaborate and challenge their teams. We are excited to see what this does to develop our managers from the ground up and lead great people.

Explore other reviews about Vail Resorts

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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