3.0
16 Sept 2012
Current employee, less than 1 year
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Lots of locations (Texas), very nice/extensive medical benefits, 2 weeks paid vacation after first year, 3 weeks after second year
Cons
Extremely low pay for the amount of work needing to be done. CSRs have entirely way too much to do in an 8 hour period. Gloves are not provided, even when cleaning extremely unsanitary areas such as the bathroom, or changing the trash at the stations. My location is constantly understaffed because of the heavy workload combined with the low pay. Hours are restricted. Give more than one manager per location; the managers are more overworked than the subordinate CSRs.