Great if you don't have a family - Anonymous employee Valet Living Employee Review

1.0
27 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a truck, laptop, phone, everything that you need to grow your district.

Cons

No family life at all, you work in the mornings if your valets did not do something at an apartment then you have to go out yourself to pick up, even if it is at one door. You sometimes work from when you wake up to 2,3,4 in the morning. You have to recruit for your district, even though there is a NATIONAL recruiter. If someone call in the district manager has to run trash no matter how many people call out. Upper management doesn't care for the employees that do everything right and the employees that are the squeaky wheel are the ones that get the help. What you are not told is that you will work upwards of 90 hours a week.

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5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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