Poor leadership, low pay - Area Leader Valet Living Employee Review

2.0
9 July 2025
Recommend
CEO approval
Business outlook

Pros

There’s none that I can think of

Cons

Switched from salary to hourly Supposed to be an evening position but answering phone calls and emails from 8am to 11pm because account managers refuse to handle it If multiple people call out (which is almost every night), you’re are expected to collect trash on a budgeted amount of time but will be forced to stop every few minutes to handle work calls/texts. Therefore, hurting your budget time. All incentives have been taken away Very poor leadership that clearly only cares about budget cuts because they want to sell the company. The job description will constantly change, more workload for very little pay. No overtime allowed but you are expected to work off the clock and have your work phone by you at all hours.

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Valet Living Response
11mo
Thank you for sharing your feedback. We recognize that change is difficult, and we appreciate you taking the time to voice your concerns. The recent shift for Area Leaders was carefully planned and is being balanced by removing several responsibilities that were previously part of the role, many of which have been transitioned to centralized support teams. This shift is designed to allow our leaders to focus more on field execution and less on administrative tasks. We also made the decision to move from a split shift to a consistent nightly schedule to better align with our service hours and to create more stability and work/life balance for our associates. That said, we know challenges still arise during the day, and we're continuing to work through those as a team to ensure proper resource coverage and timely support when issues come up. We truly value your contributions and years of service. If you're open to it, we’d welcome the opportunity to connect directly and further understand your perspective. My email is antonio.fiorentino@valetliving.com

Explore other reviews about Valet Living

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
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Valet Living Response
1d
Thank you for your review and for being part of the Valet Living team. We're happy to hear that the flexibility and schedule have been a positive part of your experience. We appreciate the work our associates do each day and are glad you've found the role to be a good fit. Thank you for your feedback and for everything you do.
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Worst company to work with. They are so short that asking for help however when you go over your time they complain that they're over budget. Your short from workers so you ask for help then complain about it being over budget on the hours.

Cons

They come and ask me if they are hiring I always telling them nope go find somewhere else to work for than with valet living they are the worst company to work with.

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Valet Living Response
1d
Thank you for sharing your feedback and for your many years of service with Valet Living. We're sorry to hear your experience did not meet expectations. We recognize the important role long-tenured associates play in our success, and we appreciate you taking the time to share your perspective. Feedback like this helps us identify opportunities to improve the associate experience. We wish you the very best moving forward.
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