Validity

3.0

20 Apr 2020

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I love my team and they're the only reason I stay. I've gotten a lot of experience in a very short amount of time and my team is very supportive. We've developed a friendship level relationship in our team that makes it so easy to go into work everyday.

Cons

Since Mark is supposedly commenting on these negative posts, I feel it important to reiterate that none of the negative reviews below are wrong or "taken out of context." His all-hands meetings are a joke and are met with eye-rolls and snickering because of the outlandish things he says. All-hands meetings are seen as a platform for him to feed his ego. I get the 410K match issue for some that came in from the ReturnPath acquisition and I also understand that Validity simply can't afford it, but for Mark to suggest that they leave the company is a reflection of his leadership style. He also denied any complaints with our benefits package - he actually said ours are superior so any complaints toward our benefits are just not true. But I've been to 5 different startups and this is by far the worst benefits package, insurance is awful and even my doctors say that United insurance is the worst. He has no EQ and every time someone has a complaint or issue with the culture, he's very quick to deny any issue and argue that everything is great (see his responses on posts below). The "making it rain" comment should never have been said at an all-hands. If that was an inside joke he has with Sydney, then it absolutely was out of context with the rest of us and was seen as in bad taste. People audibly gasped at that comment. I have a feeling that Sydney didn't appreciate the "joke" either despite what Mark says, it's just Mark lacks the EQ that he can't read his own audience. The company has potential, but the people-centric "culture" that Mark prides himself on is just not there. I feel that he's trying to instill a good culture by saying we have a good culture over and over, but his actions don't match it. He clearly doesn't listen to feedback and that transfers into business discussions where he just dictates demands

Validity Response

hi, this is Mark, Validity's CEO. you know, this is a tough one to respond to, and i wish that this employee was comfortable sharing their experiences with me/HR/anyone so we could specifically work together to continue building our culture vs offering a rant that s/he believes will just fall on deaf ears. i'm listening and would love to work, every day, on making Validity great. all i can say is that we have several hundred people who love working together and would definitely describe our culture differently. the benefits we offer are competitive in each of our markets (we do an annual review of these - i see the results), United Healthcare is a very good national insurer (important because we have employees all across the US, and the world), and we try to be sure we have a balanced overall offering that takes care of all of our employees. with that said, i have never felt that our benefit package should be the reason why someone would want to work at Validity -- our culture, the team, the opportunity to personally make a difference and move the needle, the fast paced environment, the ability to be an owner of the company with stock options, the personal accountability and ability to advance -- these are reasons why i hope people chose to work with us at Validity (of course our benefits should be fair and good - and are! just not the primary thing that defines what is good about Validity). and, as part of our family, i hope that we each work together to improve our company every day. for this reviewer: i would be happy to talk with you to learn more about your concerns and work together with you to make our company better. if that is intimidating to you, i know our HR team and the rest of the management team would be happy to speak with you, as well. finally, with regards to your comments about EQ, this is an example of where i would hope we could each work to have each other's backs and give each other the benefit of the doubt -- let's openly and honestly talk about real concerns with an eye toward making things better and let's avoid being nasty to each other along the way -- that is how i think your colleagues would describe our culture.

Fast-paced no-growth company with a CEO who lacks emotional intelligence - Anonymous employee Validity Employee Review

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