What a joke, and not a good one - Sales Validity Employee Review

1.0
17 Mar 2021
Recommend
CEO approval
Business outlook

Pros

You can quit anytime you want

Cons

Where do I start: every single talented individual that has ever walked in the door of this company has walked out inside of one year. A total of 2 Presidents clubs have been awarded in the 2 years of the company of which no joke 90% have left. The fact that 7-10 people would suggest you find another job based on their 31% approval rating tells you more than any “positive” review could. My favorite part of these reviews is out of all the responses from the ceo and hr, not once have they taken accountability for the fact all of these reviews have merit. Each negative review is met w ignorance disagreement or their perspective that clearly isn’t aligned w anyone but the leadership bubble they must be living in. Regardless every director has quit w the exception of 1 guy whose never been a director anywhere in his career but validity so not exactly a beacon of faith. Sales reps are forced into renewal sales due to minimal new business inquiries and the company being in scramble mode to renew customers since they’re bleeding from retention and new sales. All of these happenings are self inflicted. If you read the all the reviews It can summarized to the current state of validity and why 7/10 people wouldn’t refer this company and why customers are not buying or renewing. Validity bought several managed services companies with a solid product that was built on the backs of earned relationships and customer interactions only to eliminate the vast majority of the service delivery model to become more “profitable” and destroying the install base by increasing like for like functionality and charging a 10x multiple just and stripping away the support functions of those managed services . Additional to their business model, it’s clear they have a massive culture problem following the same principle as their customer experience, anything to be more profitable for “ebitda”. How’s it working out so far Validity, 31% former employee rating, mass customer exodus and minimal new business. Seems like all the measures you took to become profitable had an inverse result. Can’t wait for them to disagree with my review as they have on every single other one. We must all be crazy to say this place is a train wreck. Apparently we don’t see all the positives 7/10 people leave negative reviews but somehow we’re all wrong.

Explore other reviews about Validity

5.0
8 July 2025
Recommend
CEO approval
Business outlook

Pros

The culture here is great, everyone is very excited and knowledgeable, and people really want to collaborate. The products are interesting and there is a real push to innovate and build something great. I have learned a ton while being here.

Cons

Standard issues with a mid/large company: changing priorities and getting pulled in different directions. Too many meetings.

4.0
8 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with, great office

Cons

Had several layoffs or 'restructurings' during my tenure. No 401k match.

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