Well worth it! - Case Manager Valley Behavioral Health Employee Review

Supportive leaders, great training opportunities, great workplace, opportunities to get involved, flexible schedule

there aren't as many opportunities to get to know other staff outside of our own programs

Working with the clients was the best part of my day whether it was running skills groups, connecting them to resources promoting a sober, independent lifestyle, or meeting 1x1 to support their goals beyond treatment. Overall, I learned quite a bit and loved the work I was doing.

Unfortunately, ours was a revolving door for good employees. In the 7mos I worked at EPIC, there wasn't much that remained consistent or organized. We were constantly worrying about coverage because Valley preferred to work with a skeleton crew which bred resentment and anxiety the night before my first shift began. Migraines increased in frequency and mental health deteriorated in the short time I worked at EPIC. Medicaid's billing requirements changed multiple times along with a new EHR system; in which its sole purpose was to allow for more streamlined, efficient documentation but only added to the frustration. 3 more hours, to be exact. Heard no accountability from management when I expressed how truly overwhelmed and unsupported I felt in this role. It felt as if the work never truly ended. I was praised for staying late and reaching burnout to meet minimum standards to succeed at EPIC.