Pros
The Company and Brand Heritage and Culture are so profoundly instilled in every aspect of the business. That means that as an employee and an employer, I was encouraged to be authentic and genuine and original in all my endeavors, and I was able to hire and develop people with that same message to spread. The support you felt and the sense of Family was incomparable. The Van Doren Message of it "it was never about waving the brand around like a flag, it was always about the people" was so true. We were encouraged to build real connections with our customers
Cons
task load was a bit heavy with operations, at times poorly timed with huge swings in peak season or traffic. just a lot on our plates at once and trying to keep the team motivated to get everything done and still keep the customer focus as top priority was always something that had to be maintained. Field Leadership direct leaders were mixed in talent. Some absolutely amazing. Some who didn't seem invested. Some who had different sets of rules for the different leaders on their team.