1.0
4 Sept 2025
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
• Remote work. • Colleagues were supportive when processes weren’t clear.
Cons
• Management was not collaborative and often used micromanagement as a tactic, creating a negative environment. • Employees were frequently targeted, closely monitored, and many eventually terminated. • Bonus structures were repeatedly changed, each time making them harder to achieve. • Extremely high turnover across teams. • The role goes beyond retention—you’re also expected to handle tech support and general customer service without additional recognition. • Company focus is on profits over customer experience, leaving employees caught in the middle.