Smoke and Mirrors - Anonymous employee Vector Solutions Employee Review

1.0
13 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Many Pros if you used to work at Syniverse. - Great potential for a SaaS business serving everyday heroes like Safety Professionals, Fire / EMS, educators, etc. Public Sector and Education Business Units seem to have good, ethical leaders on a path to help those businesses realize their potential. - They almost never terminate anyone, no matter what. - Culture committees, endless free snacks, freestyle coke machine, etc.

Cons

- Double edge sword for a SaaS business is you can make pretty good returns with a high degree of dysfunction, but that takes a toll on employees every day. Dysfunction is addressed with endless platitudes from leaders such as, "assume best intent," which should be the company tag line. Much easier than actually improving. - Private Equity backed and in it to flip it as other reviews have stated. The focus is growth through acquisitions and integrating them as fast as possible, so nothing is done with excellence and organic growth is nowhere near what it could be. - Commercial Business Unit Leadership: Don't really have words, never seen anything like it. Zero substance. Proceed with extreme caution. - Desperate for acquisitions to make up for customers walking out the door on a regular basis. - Actual leadership and work is left to a handful of dedicated employees who prop up the whole house of cards and have to help with integrating acquisitions in addition to their day jobs.

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Vector Solutions Response
7y
Thank you. We value your feedback and review it closely to see how it can help us improve our policies and procedures. Regarding your query, we openly embrace an M&A growth strategy combined with a team dedicated to improving content and services. As with any growing company, especially in the tech industry, there are growing pains and adjustment. Management consistently works to address feedback and to improve work flow for everyone. We are also working to implement a 360-degree review processes for leadership to evaluate them along with all team members equally. As an evolving organization, we are assessing staff and procedures on a regular basis to make adjustment where needed and to be sure we are delivering the same quality to our team internally as we are to our clients, who we celebrate with an almost 90% retention rate.

Explore other reviews about Vector Solutions

5.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative and promotes shared success

Cons

I don't have any cons

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Vector Solutions Response
1mo
Thank you for taking the time to share your experience and for your many years with Vector. We’re especially grateful for the impact you made over such a long tenure. It’s great to hear that the collaborative environment and focus on shared success stood out to you. That’s a big part of how we aim to work together and support one another. We appreciate all that you contributed during your time here and wish you continued success in what’s next.
3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, company offers a lot of opportunities that you may not get elsewhere, and the talent pool is largely fantastic.

Cons

Processes in place for changes and performance management don't always make sense. Gaps between managers and communication/decision making across departments and teams can cause significant issues.

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