AVOID THIS COMPANY AT ALL COSTS - Escalation Management Specialist Vector Solutions Employee Review

1.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- Fully Remote - They used to do Lunch & Learns when I first started - Laptop provided was of higher quality

Cons

- No training/onboarding program whatsoever - No offline meetups, summits, nor employee gatherings - Departments exist in silos; you will never see/talk to employees from other areas - Support roles were fully outsourced to staffing agencies in the Philippines/Colombia - Employees are extremely cliquey and gatekeep as much useful knowledge as possible - Sales team members deliver false promises and enhancement request lies to sell customers - Middle Management prevents any work from actually being done; they've all mastered "corpo speak" and provide next to nothing in terms of real work completed. - Directors are faceless corproate executives you will never see nor hear from, but will consistently demand proof that your team deserves to remain employed.

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Vector Solutions Response
1y
Thank you for taking the time to share your experience. While we’re sorry to hear your time at Vector Solutions didn’t meet your expectations, we genuinely appreciate the feedback and your years of contribution. We’d like to clarify a few points around onboarding and connection. All new hires—regardless of location—are invited to participate in our robust, in-person onboarding program held at our Tampa office. This experience is designed to help new team members build relationships, gain context across departments, and feel supported as they begin their journey at Vector. We also support a hybrid workplace model. Team members who live near one of our office locations are always welcome to work from the office, collaborate in person, or attend team events and meetings. Building community, whether virtually or in person, remains a priority—and we continue to look for new ways to foster cross-functional collaboration in line with our values of Teamwork and Inclusiveness. We’re also focused on strengthening our knowledge-sharing practices and improving role clarity. Through tools like engagement and pulse surveys, we listen closely to employee feedback and use it to guide where and how we need to grow. Thank you again for your time at Vector. We wish you the very best in your next chapter.

Explore other reviews about Vector Solutions

5.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative and promotes shared success

Cons

I don't have any cons

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Vector Solutions Response
1mo
Thank you for taking the time to share your experience and for your many years with Vector. We’re especially grateful for the impact you made over such a long tenure. It’s great to hear that the collaborative environment and focus on shared success stood out to you. That’s a big part of how we aim to work together and support one another. We appreciate all that you contributed during your time here and wish you continued success in what’s next.
1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a job and some of the people are great, remote/hybrid work for some employees

Cons

There is literally zero incentive to work hard or even try above the bare minimum. No real career paths or progression, no bonuses, nothing. Individual goals mean nothing and do not connect to larger company goals. Leadership is feckless and has to revisit the same decision constantly or has to make a decision involving way more people than necessary which means the final decision is bloated and difficult to operationalize. The company goals are not clear at all so work priorities constantly shift to whatever leadership has most recently decided, through a committee, is most important. There is basically nothing in terms of company culture. People don't talk to each other about anything. There is no fun in Teams channels. This probably stems from all of the above, that people do not feel at all connected to the company because they know they are not going to get anything out of it. Oh, and the benefits are abysmal.

1
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Vector Solutions Response
3w
Thank you for sharing this feedback. We’re sorry this has been your experience, and we take comments like this seriously. Vector is a mission-driven company serving customers in critical industries, including public safety, education, industrial, government, healthcare, and other organizations that rely on our technology to help make people safer, smarter, and better prepared. We are proud of that work and of the team members who support it every day. Vector has implemented many positive changes over the years based directly on team member feedback, and we continue to welcome input across all areas of the business. We recognize that benefits, career growth, priorities, and culture can be experienced differently by different people. We do offer a comprehensive benefits program that includes health coverage, 401k support, flexible paid time off, wellness programs, tuition reimbursement, and other resources; Growth Pathways to help team members understand career progression; and companywide initiatives such as Team Member Appreciation Week, Vector Volunteer Week, holiday events, and special commemorations to help build connection and culture. We also understand the concern around shifting priorities. Like many companies, Vector operates in an ever-changing economic landscape. As market needs evolve, we have to evaluate and adjust priorities to keep the business growing, serve our customers well, and support the team members who drive our success. We will not dismiss feedback simply because it is difficult to read. We have meaningful work, a strong team, and a lot to be proud of, but we also have work to do. We appreciate your perspective and will continue working to make Vector a better place to build a career.
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