It was my single experience as a call center agent and I didn't expect it. My job had to be a experienced inside sales. - Inside Sales Representative Veeam Software Employee Review

1.0
10 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Paying may be ok. Above oder salaries paid for the same positions.

Cons

Inside sales means Call Center. This aspect should and needs to be clear. This job should be named Telesales, not inside sales, because they want employees to call customers a lot, they have KPIs on hours on the phone. Even managent says this is a 'nice to have', the minutes on the phone are really important. This is all that matters, so it should be Telesales. If you have a bad day and you didn't do your minutes..bad luck, you should call more on the next day, otherwise the report will tell to the managers that you do not work and you may be fired. Sales means a solid knowledge about the market, industry, business strategy, planning...which all may take time to think, to read, to discuss..not only on the phone and not in such a big volume. But a sales employee at Veeam doesn't need these because the focus is to contact as much customers as possible. Volume not quality. It is ok as long as they would be honest about this job.

Explore other reviews about Veeam Software

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Working with some of the smartest people I've ever worked with.

Cons

Growing pains of acquiring more companies.

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Veeam Software Response
4d
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
2.0
3 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is good as well as benefits.

Cons

Poor organizational structure and lack of clarity: Roles, responsibilities, and reporting lines were confusing. This made collaboration and accountability very difficult. Nepotism and favoritism in leadership: Upper management heavily favored hiring and promoting people from their previous companies the "buddy system". Loyalty to personal networks appeared to matter more than competence or performance, which created cliques and made nonconnected employees feel like outsiders. Hypocritical company culture: Leadership frequently talked about "employee matters" values, strong culture, and employee well being, but in practice these were not reflected in actions. Layoffs, heavy workloads after staff reductions, and a focus on looking good on paper undermined any real trust. Frequent layoffs and job insecurity: Multiple rounds of layoffs created constant uncertainty. Remaining employees were expected to absorb significantly more work with fewer resources and little recognition or support. Heavy favoritism toward offshoring and lower cost international employees: Upper management strongly preferred hiring or retaining talent in countries with significantly lower cost of living because their lower salaries made departmental budgets and headcount metrics look better on paper. This resulted in U.S. based employees being disproportionately targeted in layoffs or overlooked for retention/promotion.

7
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